Reference

6v6 Privacy Policy for India

At 6v6, we keep this page focused on the details that matter before you open your account: what we collect, why we collect it, how long we keep…

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6v6 6v6 Privacy Policy for India
CONTACT PATHS

Ways To Reach Us

If you want to ask about a record, a correction or a deletion request, we keep the path simple.

Email us Send the email address linked to your account, the change you want and any record that helps us find the right file. We confirm identity before any access, correction or deletion request moves ahead.
Chat request If you prefer chat, open the privacy thread from your account area and add the same details. We use chat for quick checks, but we may move to email when the request needs written confirmation.
Postal request For written requests, send your name, contact details and the request type to our postal address. We keep the reply in the same channel so you can track what we changed and when.
DATA CONTROLS

Controls That Keep Data Tight

This section explains how we protect the data behind your account. We limit access inside the team, keep session logs for safety checks and use cookies only for login, session continuity and…

Collection limits

We collect only the details needed to set up your account, process wallet activity, confirm identity and answer support questions. If a field is optional, we say so before you send it.

Cookie use

Cookies help us keep you signed in, remember language choices and spot unusual access. They do not replace your account details, and you can clear them in your browser when you want a fresh session.

Account security

We protect account access with password checks, step-up verification for sensitive requests and internal access controls. If a request looks unusual, we may ask for extra proof before we act on it.

Retention window

Records stay only as long as we need them for account service, dispute handling, safety checks or legal duties. After that, we remove, anonymise or archive them under our retention rules.

Change requests

To change, export or delete details, send the request through support and name the exact record you want adjusted. We verify first, then complete the request where local law allows.

Access trail

We keep a short trail of privacy requests so you can follow the status and so we can show what action we took. That trail stays separate from ordinary account activity.

Common Privacy Questions You May Ask

These questions cover the parts people ask about most: what we collect, why we store it, how long we keep it and how you can ask for a change. If your request depends on local law, we handle it where that law allows. For payment-linked records, we keep only the references we need for matching and support.

It covers the data we collect when you open or use your account, the way we use cookies, the payment records we keep for matching and support, and the steps for privacy requests.

We may keep your name, contact details, login records, device data and transaction references from UPI, Paytm, PhonePe or Google Pay where needed to run the account and answer support requests.

Cookies help us keep you signed in, remember choices like language and detect unusual activity. They also reduce repeated steps when you return to the account area.

We keep it only while it serves an account need, a safety check, a support case or a legal duty. After that, we delete, anonymise or archive it under our retention rules.

Yes. Send the exact change you want, plus enough details for us to locate the record. We verify the request first and then act where local law allows.

Use email, chat or post, depending on what is easiest for you. Include your account details and the request type so we can route it without delay.

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